VIRTUAL

New York CIO Town Hall

September 12, 2024 | 10:00am EDT

September 12, 2024 | 10:00am EDT

From Ideal to Real - Practical Strategies for Enhancing the Customer Lifecycle

Participate with your CIO peers in the New York community in small, breakout discussions on a mission-critical priority for IT leaders. These informal discussions allow you to share your insights and learn from the lessons, approaches and experiences of a diverse group of peers in virtual breakout rooms.

Join fellow CIOs in the New York community to discuss:

Shaping the Efficient Enterprise with AI & Automation

Strengthening Partnerships for Wider Business Impact

Illustrating IT’s Value through Business-first Initiatives

Discussion Leaders


Members of the New York CIO community will lead the interactive discussion and share lessons learned.

Jeff Burlin

Twilio

Senior Director, Executive Engagement Programs

Presenter

Mark Smith

Hauser & Wirth

CTO

Discussion Leader

Bashir Agboola

Hospital For Special Surgery

Chief Technology Officer

Discussion Leader

Josh Reicher

Cenlar FSB

CDO

Discussion Leader

Leo Rajapakse

Bimbo Bakeries USA

Global Head of Platform Infrastructure & Advanced Technology

Discussion Leader

Agenda


September 12, 2024

10:00am - 11:00am  EDT

From Ideal to Real - Practical Strategies for Enhancing the Customer Lifecycle

Every forward-thinking organization knows that if they want to win over hearts, minds, and wallets, they need to ditch the one-size-fits-all approach to customer personalization and use data and technology to deliver that perfect blend of relevancy, authenticity, and intimacy. If that mission is the North Star, how can CIOs steer the organization in the right direction and build engagement that drives business growth?

Join this Town Hall to discuss:

  • Real-world examples of organizations connecting the dots across the customer lifecycle
  • Balancing personalization with data privacy and transparency
  • Building internal partnerships that enhance and elevate the customer experience

Your Community Partner


Key Partner

Community Program Manager


For inquiries related to this community, please reach out to your dedicated contact.

Haydn Mckee

Sr. Community Program Manager

406-698-0649

haydn.mckee@evanta.com