New York CIO Town Hall
September 12, 2024 | 10:00am EDT
September 12, 2024 | 10:00am EDT
From Ideal to Real - Practical Strategies for Enhancing the Customer Lifecycle
Participate with your CIO peers in the New York community in small, breakout discussions on a mission-critical priority for IT leaders. These informal discussions allow you to share your insights and learn from the lessons, approaches and experiences of a diverse group of peers in virtual breakout rooms.
Join fellow CIOs in the New York community to discuss:
Shaping the Efficient Enterprise with AI & Automation
Strengthening Partnerships for Wider Business Impact
Illustrating IT’s Value through Business-first Initiatives
Discussion Leaders
Members of the New York CIO community will lead the interactive discussion and share lessons learned.
Jeff Burlin
Twilio
Senior Director, Executive Engagement Programs
Presenter
Mark Smith
Hauser & Wirth
CTO
Discussion Leader
Bashir Agboola
Hospital For Special Surgery
Chief Technology Officer
Discussion Leader
Josh Reicher
Cenlar FSB
CDO
Discussion Leader
Leo Rajapakse
Bimbo Bakeries USA
Global Head of Platform Infrastructure & Advanced Technology
Discussion Leader
Agenda
September 12, 2024
10:00am - 11:00am EDT
From Ideal to Real - Practical Strategies for Enhancing the Customer Lifecycle
Hosted by Twilio
Every forward-thinking organization knows that if they want to win over hearts, minds, and wallets, they need to ditch the one-size-fits-all approach to customer personalization and use data and technology to deliver that perfect blend of relevancy, authenticity, and intimacy. If that mission is the North Star, how can CIOs steer the organization in the right direction and build engagement that drives business growth?
Join this Town Hall to discuss:
- Real-world examples of organizations connecting the dots across the customer lifecycle
- Balancing personalization with data privacy and transparency
- Building internal partnerships that enhance and elevate the customer experience
Apply to join
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