IN-PERSON

San Francisco CIO Executive Summit

December 6, 2022 | San Francisco Marriott Marquis

December 6, 2022
San Francisco Marriott Marquis

Collaborate with your peers

Get together with San Francisco's top CIOs to tackle shared business challenges and critical priorities facing your role today. Participate in this one-day, local program with peer-driven topics and interactive discussions with your true C-level peers.

Join your peers to discuss the most critical issues impacting CIOs today:

Driving innovation – optimizing processes and elevating customer experience

Leading a team with the right talent and company culture

Influencing change and adaptability across the enterprise

San Francisco CIO Governing Body


The Governing Body Co-Chairs shape the summit agenda, ensuring that all content is driven by CIOs, for CIOs.

Governing Body Co-Chairs

Opinder Bawa

University of San Francisco
VP & CIO

Kevin Cornish

Covered California
Chief Information Officer

Amy Farrow

Lyft
Chief Information Officer

Monica Khurana

Dodge & Cox
Chief Technology Officer

Geeta Pyne

Intuit
Chief Enterprise Architect

Avi Sokol

KLA
VP & CIO

What to Expect

Interactive Sessions

Hear from CIO practitioners and thought leaders on how they're solving critical challenges impacting your role today in Keynote sessions, and join smaller, interactive discussions with your peers in Breakout and Boardroom sessions.

Community Networking

Make new connections and catch up with old friends in casual conversations during dedicated time for networking designed to better acquaint you with your San Francisco CIO community.

Peer-to-Peer Meetings

Connect with like-minded peers in a private, one-on-one setting through Evanta's Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

Agenda


December 5, 2022

December 6, 2022

6:00pm - 8:30pm  Governing Body Welcome Reception

Governing Body Welcome Reception

Come kick off the Executive Summit with a special dinner hosted by Governing Body members at the beautiful Luna - Kitchen & Cocktails for an evening of peer networking.  

11:20am - 12:05pm  Breakout Session

Moving Forward — A CIO’s Perspective

Gary Sorrentino headshot

Gary Sorrentino

Global CIO

Zoom Video Communications

The world is changing. Employees, clients and companies are evolving as we enter the next phase of the pandemic. What are they thinking, where are they going - A CIO's point of view.

Join this session to discuss:

  • Defining the new “normal” that works for your company
  • Providing a modern, flexible experience for employees and customers
  • Brainstorming creative ways to keep employees engaged

11:20am - 12:05pm  Breakout Session

The Beauty in Digital Innovation

Sree Sreedhararaj headshot

Sree Sreedhararaj

Chief Technology Officer

Sephora

In a world when the customer has rapidly changing demands, enterprises need to be able to adapt quickly. To do that, the technology and efficient processes must be in place to allow for true innovation at scale. Sephora’s tech makeover led to the creation of an omni-channel platform to give customers personalization like never before thanks to the strength of the organization, its experts in beauty. As a true leader in the future of commerce, it brought the in-person experience to the online customer.

Join this session to discuss:

  • Quickly addressing demands of customers
  • Personalization through an omni-channel experience
  • Upskilling the right people to the right positions


11:20am - 12:05pm  Executive Boardroom

Intended and Unintended Consequences of Transitioning to Cloud

Jason Patterson headshot

Jason Patterson

Global Vice President - Executive Advisory

Flexera

Phani Burra headshot

Phani Burra

Director, Cloud Transformation and B2B Product(s)

Albertsons Companies

Geeta Pyne headshot

Geeta Pyne

Chief Enterprise Architect

Intuit

As organizations accelerate their cloud journey, they unwittingly accrue technical debt that magnifies exponentially across the IT estate. How can you get control of cloud costs, contracts and commitments before your technical debt results in disaster?

Join this session to collaborate with your peers on your cloud journey:

  • Intended Consequences of moving to the cloud
  • Unintended Consequences of the cloud
  • How to chart the most cost-effective course to digital transformation

11:20am - 12:05pm  Executive Boardroom

Prioritizing Data – Ensuring Accuracy, Accessibility & Literacy

Kim Barrier headshot

Kim Barrier

Vice President & Chief Information Officer

Amy's Kitchen

Liza Massey headshot

Liza Massey

Chief Information Officer

Marin County, CA

The key to better customer experiences might be hiding in the data you already have. Auditing your current resources could help you identify useful insights and use them to sharpen your organization’s competitive edge.

Join your peers to discuss:

  • Investing in modern data tools
  • Determining what data is valuable vs. unnecessary
  • Creating buy in and driving data literacy across the enterprise

12:05pm - 12:35pm  Lunch Service

12:35pm - 1:10pm  Keynote

CIO Leadership to Advance Customer Experience

Ashu Varshney headshot

Ashu Varshney

CIO & SVP of Global Cloud Operations

RingCentral

Customer experience is a mission-critical priority for most organizations to achieve and maintain a sustainable and competitive advantage. CIOs have an opportunity to play an outsized role in advancing customer experience initiatives by leading with technology and IT acumen. Yet, false starts, roadblocks and complexity impede progress on these goals.

Join this interactive session to discuss:

  • How CIOs can support or lead customer experience initiatives
  • How technologies can play a pivotal role in capturing and acting on key customer data
  • What strategies lead to more efficient and effective customer interactions

1:10pm - 1:25pm  Break

1:25pm - 2:10pm  Breakout Session

Cyber-Resilience for the Enterprise of Tomorrow

Jim Carrigan headshot

Jim Carrigan

US Security & Resiliency Practice Leader

Kyndryl

Work-from-anywhere, geopolitical conflicts, digitization and evolving regulations are changing the security risk landscape. Organizations are facing rising cases of unplanned outages driven by sophistication of cyberattacks and rising skill gaps. An increasing number of successful incidents has shown that conventional security approaches are insufficient to prevent breaches. Cybersecurity strategies are therefore breaking organizational siloes and incorporating critical cyber-resilience practices business-wide.

Join this session to learn:

  • What factors are driving the evolution of cybersecurity strategies
  • Why should executives care about not only responding to cyber events, but also recovering from them
  • How to build an ideal cyber resilience framework

1:25pm - 2:10pm  Breakout Session

The Evolving Role of the CIO

Evan Wayne headshot

Evan Wayne

CIO

World Market

Amy Farrow headshot

Amy Farrow

Chief Information Officer

Lyft

Louise Willard headshot

Louise Willard

EVP and CIO

Federal Reserve Bank of San Francisco

The scope of the CIO responsibilities has expanded beyond managing the IT of an organization. They must be business leaders looking to add value to a company, talent leaders finding the right employees and adaptive leaders who first need to identify the problem before they can solve it. So, what’s in the job description for tomorrow's CIO?

Join this session to discuss:

  • Preparing for what the CIO leadership role will entail in the coming years
  • Delivering at the bottom line while juggling other responsibilities worldwide
  • Strategizing how to be an agile leader who enables others to make quick-decisions

1:25pm - 2:10pm  Executive Boardroom

Reinforcing Your Cloud Strategies – Preparing for the Always-On Tomorrow

Samta Bansal headshot

Samta Bansal

Global Consulting Strategy and Marketing

Hitachi Vantara

Shan Swaminathan headshot

Shan Swaminathan

VP Enterprise Architecture

Delta Dental

Peter Young headshot

Peter Young

Chief Enterprise Architect

Granite Construction

The days of single public cloud deployments are gone. Driven by the numerous technology options, potential cost savings, and the need for business agility, enterprises will be relying on 3 or more cloud environments. But with complex integrations, threats to security, organizational changes, and inadvertent expenses, the question becomes what are your strategies for the different facets of your organization?

Join this interactive session to discuss:

  • Driving strategy to improve your enterprise’s own operational efficiencies
  • Using strategy to deliver a better customer experience that adds value
  • Knowing when to buy vs build to create a resilient and cost-effective multi-cloud environment

7:45am - 8:45am  Registration & Breakfast

8:45am - 9:30am  Keynote

Stress Management Strategies for Effective Leadership

Oluyinka Ajirotutu headshot

Oluyinka Ajirotutu

Stress Management & Lifestyle Change Expert

Guest Speaker

According to the American Psychological Association (APA), there are an unprecedented number of employees struggling with stress and mental health concerns that negatively impact their work and home life. The skill of stress management is more important than ever for leaders to motivate and support their teams effectively while sustaining personal wellbeing.  

Join this interactive keynote to:  

  • Understand the critical role leaders play regarding stress management that can improve employee morale, retention and productivity 
  • Learn key strategies to reduce stress, overcome burnout and develop resilience in the face of challenges
  • Develop a comprehensive stress management plan that will result in long-term wellbeing and enhanced quality of life


9:30am - 10:00am  Networking Break

10:00am - 10:45am  Breakout Session

The Future of Customer Engagement

Ivy Grant headshot

Ivy Grant

VP, Strategy & Operations

Twilio

There’s a revolution underway in customer engagement. This presents new risks and opportunities. The race is on to win customers' minds and hearts by building richer, more personalized experiences. How can CIOs drive innovation and earn customer loyalty via better engagement?

Join this discussion to discuss:

  • Managing shifts in customer expectations
  • Earning customer loyalty in a changing landscape
  • Navigating challenges as technology evolves

10:00am - 10:45am  Breakout Session

Navigating the Evolving Threat Landscape

Efrene Sakilayan headshot

Efrene Sakilayan

Supervisory Special Agent, FBI San Francisco, Cyber Branch

Federal Bureau of Investigation

Today's varied threat landscape features both foreign and domestic online security concerns that could stop or delay business. As business leaders, CIOs must improve resiliency to attacks and have solid plan in place. Come with your questions as one of the FBI’s foremost experts on cybersecurity walks CIOs through what to do before, during and after a breach.

Join this interactive session to discuss:

  • Actions to take during a breach from the business and public relations angles
  • Strategies for addressing the emerging threat landscape and mitigating risk
  • The relationship between investigators and organizations that could help during a time of crisis


10:00am - 10:45am  Executive Boardroom

Connect Your Data to Know Your Customer

Remus Lazar headshot

Remus Lazar

VP, Software Development, Data Fabric, Cloud Pak for Data

IBM

Shadaab Kanwal headshot

Shadaab Kanwal

MD - Digital, Data, and Analytics Services

Charles Schwab

Geeta Pyne headshot

Geeta Pyne

Chief Enterprise Architect

Intuit

Customers expect enterprises to be familiar with their needs and past behavior to deliver outstanding experiences. Scattered and siloed customer data has often made this hard to achieve. Connecting data sources through a data fabric architecture can create a complete picture of the customer and allow for hyper-personalization and better business outcomes.

Join this interactive boardroom to discuss:

  • Bringing together siloed data through data virtualization
  • Expanding data insights to business-users through self-service
  • Maintaining appropriate levels of privacy and compliance

10:00am - 10:45am  Executive Boardroom

Increasing Innovation’s Role in the Business

Herman Brown headshot

Herman Brown

CIO

City and County of San Francisco District Attorney Office

Subbarao Mupparaju headshot

Subbarao Mupparaju

Chief Information Officer

State of California - California Department of Housing & Community Development

With a rapidly changing technology landscape, innovation can no longer just be part of one-off projects when your people ”have the time”. Establishing innovation into the fabric of the enterprise can improve customer experience, create better processes and ultimately create opportunities for growth. But how do you create an innovation strategy that give you the competitive edge and gets the business on board?

In this session, you’ll discuss:

  • Best innovation implementations you've done or seen that have created growth opportunities
  • Effective communication about innovation to stakeholders and employees
  • Ways customer and employee experiences can be elevated

10:45am - 11:20am  Networking Break

10:50am - 11:15am  Peer-to-Peer Meetings

Peer-to-Peer Meetings

Connect with like-minded peers in a one-on-one setting through Evanta’s Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

2:10pm - 2:40pm  Networking Break

2:15pm - 2:40pm  Peer-to-Peer Meetings

Peer-to-Peer Meetings

Connect with like-minded peers in a one-on-one setting through Evanta’s Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

2:45pm - 3:30pm  Breakout Session

A CIO’s Strategy for Environmental Sustainability

Sanjay Srivastava headshot

Sanjay Srivastava

Chief Digital Officer

Genpact

CIOs are increasingly taking a core role in driving their enterprises’ environmental sustainability strategy. Technology is key to baselining and addressing carbon footprint today – but requires significant effort in data ingestion and engineering. And CIOs are shifting from a reactive stance of measuring and reporting to a proactive approach of setting the strategy and delivering the relevant capabilities.

Join this interactive session to discuss:

  • Technology strategies that are changing the game to address sustainability challenges
  • Cultivating a company culture that supports sustainability efforts
  • Measuring and reporting on results to internal and external stakeholders

2:45pm - 3:30pm  Executive Boardroom

Intelligent Automation as a Strategic Imperative for Digital Modernization

Daniel Poor headshot

Daniel Poor

Senior Director Strategy & Value

UiPath

Michael Matelli headshot

Michael Matelli

CIO

Monterey Mushrooms

Hira Dangol headshot

Hira Dangol

Vice President, Technology Services - AI/ML and Automation

Bank of America

With today’s economic climate,  organizations are relooking at overall spending and CIOs are looking for creative ways to deliver digital transformation with a limited budget. Automation is an important strategic imperative when it comes to resiliency and digital agility.

Join this session to discuss:

  • Leveraging Intelligent Automation as a primary pathway to achieve operational excellence
  • Accelerating digital growth with faster ROI through automation
  • Harnessing the right data to support automation initiatives

2:45pm - 3:30pm  Executive Boardroom

Current Events & the Impact on Business Priorities

Shawn Smith headshot

Shawn Smith

CTO, Residential & Dining Enterprises (RDE)

Stanford University

From the pandemic to the geopolitical climate, CIOs must take into account current events from around the world as they build up the organization. From supply chain issues to moral stances by organizations, how are business leaders navigating this turbulent time?

Join this session to discuss:

  • Impact of current events on the stability of business practices
  • The push for globalization with threats of sanctions or other disruptions
  • Global supply chain problems and the work arounds being made

3:30pm - 3:45pm  Networking Break

3:45pm - 4:20pm  Keynote

Competing in the New World of Work

Keith Ferrazzi headshot

Keith Ferrazzi

#1 New York Times Bestselling Author

Guest Speaker

To wrap up the Executive Summit, Keith Ferrazzi, #1 New York Times bestselling author and founder of Ferrazzi Greenlight, will provide the blueprint for going forward to work so we can stay competitive in the future.

Using insights from his new book, Competing in the New World of Work, Keith will dive into:

  • How "radical adaptability" separates the best from the rest
  • Co-elevating team interdependence
  • Sharing accountability for team resilience

Keith Ferrazzi is a bestselling author, speaker, entrepreneur, investor, philanthropist, and an enthusiastic team transformation coach committed to helping teams harness Radical Adaptability and Co-Elevation® to positively transform organizations in an unpredictable work world. Ferrazzi is unparalleled in his mastery of shifting behaviors at scale. He is known for activating and challenging an audience to achieve lasting impact for their organization or association. He was recognized for his place in the world as a thought leader and speaker with the coveted Golden Gavel Award.

4:20pm - 4:50pm  Closing Reception & Prize Drawing

December 5, 2022

December 6, 2022

We look forward to seeing you at an upcoming in-person gathering


Location


Venue & Accommodation

San Francisco Marriott Marquis
MORE INFORMATION

A block of rooms has been reserved at the San Francisco Marriott Marquis at a reduced conference rate. Reservations should be made online or by calling 1-888-575-8934.

Deadline to book using the discounted room rate of $359 USD (plus tax) is November 14, 2022.

Your Community Partners


Global Thought Leader
CIO Thought Leaders
Key Partners
Program Partners

Community Program Manager


For inquiries related to this community, please reach out to your dedicated contact.

Laura Kosak

Program Manager

9712214815

laura.kosak@evanta.com