Seattle CIO Town Hall
February 8, 2023 | 10:00am PST
February 8, 2023 | 10:00am PST
CIO & CISO Leadership to Advance Customer Experience
Participate with your CIO peers in the Seattle community in small, breakout discussions on a mission-critical priority for IT leaders. These informal discussions allow you to share your insights and learn from the lessons, approaches and experiences of a diverse group of peers in virtual breakout rooms.
Join fellow CIOs in the Seattle community to discuss:
How CIOs & CISOs can support or lead customer experience initiatives
How technologies can play a pivotal role in capturing and acting on key customer data
What strategies lead to more efficient and effective customer interactions
Discussion Leaders
Members of the Seattle CIO community will lead the interactive discussion and share lessons learned.
Naveed Husain
RingCentral
VP, Enterprise Applications Architecture
Moderator
Ronald Jimerson
Port Of Seattle
CISO
Discussion Leader
Mark Sauer
Oregon Department of Transportation
CIO
Discussion Leader
Micah Schaafsma
Seattle Pacific University
AVP for Information Technology / CIO
Discussion Leader
Agenda
February 8, 2023
10:00am - 11:00am PST
CIO & CISO Leadership to Advance Customer Experience
Hosted by RingCentral
Customer experience is a mission-critical priority for most organizations to achieve and maintain a sustainable and competitive advantage or to enhance constituent services. Technology and security leaders have an opportunity to play an outsized role in advancing customer experience initiatives by leading with technology and IT acumen. Yet false starts, roadblocks and complexity impede progress on these goals
Join this interactive session to discuss:
- How CIOs & CISOs can support or lead customer experience initiatives
- How technologies can play a pivotal role in capturing and acting on key customer data
- What strategies lead to more efficient and effective customer interactions
Your Community Partner
Key Partner
Community Program Manager
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