Vancouver, BC CIO Town Hall
December 13, 2022 | 10:00am PST
December 13, 2022 | 10:00am PST
Technology Leadership to Advance Customer Experience
Participate with your CIO peers in the Vancouver, BC community in small, breakout discussions on a mission-critical priority for IT leaders. These informal discussions allow you to share your insights and learn from the lessons, approaches and experiences of a diverse group of peers in virtual breakout rooms.
Join fellow CIOs in the Vancouver, BC community to discuss:
Mastering the Art of Change and Adaptability
Accelerating High Growth and a Data-First Mindset
Empowering Talent, Protecting the Enterprise
Discussion Leaders
Members of the Vancouver, BC CIO community will lead the interactive discussion and share lessons learned.
David Royer
Best Buy Canada
Director, Enterprise Risk & Compliance
Governing Body Host
Paul Hobson
WestJet
Director, Architecture
Discussion Leader
Penny Longman
Fraser Health Authority
Data Stewardship Director, Information Security
Discussion Leader
Carol Vorster
Corix
VP & CIO
Discussion Leader
Agenda
December 13, 2022
10:00am - 11:00am PST
Technology Leadership to Advance Customer Experience
Hosted by RingCentral
Customer experience is a mission-critical priority for most organizations to achieve and maintain a sustainable and competitive advantage. Technology leaders have an opportunity to play an outsized role in advancing customer experience initiatives by leading with IT and security acumen. Yet, false starts, roadblocks and complexity impede progress on these goals.
Join this town hall to discuss:
- How technology leaders can support or lead customer experience initiatives
- How technologies can play a pivotal role in capturing and acting on key customer data
- What strategies lead to more efficient and effective customer interactions
Community Program Manager
For inquiries related to this community, please reach out to your dedicated contact.