Governing Body Spotlight

Jay Como is an experienced global operations executive and board member driving digital and data transformation, managing senior stakeholder relationships, and enhancing delivery through the implementation of industry-leading, sustainable technology solutions. He is currently leading finance digitization for a newly designated Large Financial Institution and member of the board of directors for an early stage FinTech startup.

Learn more about leaders in the Washington, DC CDAO community here.
 

Give us a brief overview of the path that led to your current role.

I grew up in financial services, initially in bank operations. I joined Bank of America’s Operations Management Training Program in 1996, where I was able to rotate through multiple departments. I eventually found my way into Investment Bank Operations and moved into finance, compliance, and technology roles before settling into data 6 years ago. 
 

What is one of your guiding leadership principles?

Set high standards, attract and retain amazing talent, and put a lot of effort into executing on behalf of your customers. 
 

With disruption being a key theme of the past year, where do you see your role as a CDAO going in the next 1-2 years?

I see Digitization as the most important strategic initiative for the next two years. The CDAO is positioned perfectly to drive firm-wide digital adoption in the front, middle, and back office. 
 

What advice would you give to someone just starting out in the role as a CDAO?

Work with your key stakeholders, executive committee, and board to jointly establish what organizational needs your role has to meet; then ensure you and your team deliver on those needs. Also ensure to effectively communicate the challenges, the benefits, and your outcomes. 
 

Tell us 3 fun facts about yourself.

1. My wife, daughter, and I are huge Hallmark movie fans.
2. I believe Boston Terriers are hands down the best animals ever created.
3. I have exceptional grilling skills.
    

What is the value of participating in a professional community through Evanta?

Evanta provides incredible networking and peer benchmarking opportunities. I’ve enjoyed the last several years participating in numerous events and have made some great industry connections.

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