IN-PERSON

Toronto CIO Executive Summit

December 12, 2019 | Hilton Toronto Downtown

December 12, 2019
Hilton Toronto Downtown

Governing Body Agenda Location Partners Contact

Governing Body Co-Chairs

Cecilia Carbonelli

Haventree Bank
VP of IT

Roman Coba

Federated Co-operatives Limited
VP Technology & CIO

Michael Eubanks

LCBO
SVP IT & CIO

Foad Godarzy

ENGIE Canada
Head of IT and OT Canada

Melody Wallis

The Procter & Gamble Company Canada
Head of IT and Business Services

Agenda

December 11, 2019

afternoon

December 12, 2019

mid-afternoon morning afternoon

6:00pm - 8:30pm Governing Body Welcome Reception

Governing Body Welcome Reception

Governing Body members host this reception for attendees to launch the event with an evening of peer networking.

In addition to food, drinks and connecting with your peers we will be working in conjunction with Cherriodicals to assemble boxes to benefit children at the Holland Bloorview Children’s Hospital.

Join us for a fun evening of networking and making a difference!

11:40am - 12:20pm Lunch & Comments

12:20pm - 1:10pm Keynote

Digital Transformation Panel

Gareth Harron

VP, Head of IT

Nestlé Canada Inc.

Carol Poulsen

EVP & CIO

Co-operators Insurance and Financial Services

Georgia Woods

SVP, Digital & Technology

CIBC

Peyman Parsi

Chief Officer, Global Technology

TMX

Join this lunch keynote for a panel on exploring what makes a digital transformation successful. You will hear from executives across industries share their transformation stories and outcomes. Join to listen in on challenges, lessons learned and advice from those who have gone on the journey.

1:10pm - 1:20pm Networking Break

1:20pm - 2:10pm Breakout Session

Data Driven Decision Making

Foad Godarzy

Head of IT and OT Canada

ENGIE Canada

This interactive session will explore how to make better decisions through analytics and data. Learn ideal strategies and methods as well as taking a good look at KPIs and how you are measuring your progress

Join this session to:

Discuss best methods for data targeting
Look at how to analyze and collect model data sets
Build an interactive executive dashboard live

1:20pm - 2:10pm Executive Boardroom

Demystifying Hyperconvergence and Cloud

Lorena Ferino

CIO

Plexxus

Ted Maulucci

President & CIO

SmartONE Solutions

EJ Bodnar

Global CXO Program Leader

Nutanix

As enterprises continue to use next-gen tools to facilitate digitalization, they must consider how technologies like the cloud can drive real-world benefits. Is it time to move away from a traditional infrastructure and embrace hyperconvergence?

In this roundtable discussion, explore:

Benefits and risks of using a hyperconverged infrastructure
Strategies for transitioning away from a public cloud infrastructure
How to use the cloud to agilely drive business needs

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CIOs). To reserve your seat, please contact your event Program Manager, Ernest Hughes at 971-717-6611 or ernest.hughes@evanta.com

1:20pm - 2:10pm Executive Boardroom

Connecting With Customers in the Digital Ecosystem

Celso Mello

Chief Information Officer (CIO)

TSSA

Judy Lyster

Digital/ IT Leader Canada

Eli Lilly Canada

In today’s digital ecosystem, customers wield considerable influence over business processes and strategies. Mobile technology, social media, agile startups and diverse options have transformed the consumer landscape, and that’s merely the beginning.

Join this interactive session to discuss:

Best practices to impact the customer, both internally and externally
How to successfully embrace the nebulous trends of the consumer space
Methods to draw closer to your consumers and tactics for reaching them in a shifting digital ecosystem

7:00am - 7:45am Registration & Breakfast

7:45am - 8:00am Opening Comments

8:00am - 8:30am Keynote

Executive Presence for Lasting Leadership

Chris Ulrich

Body Language Expert & Political Consultant

Author & Thought Leader

Any given gesture -a nod, a point of the finger - unconsciously communicates powerful ideas and feelings that have tangible consequences. Top executives are generally proficient in their ability to interact with others, but the stakes are raised during high-level negotiations, reporting to the board, inspiring and empowering senior managers or dealing with tricky internal matters.

Join body language expert Chris Ulrich as he shares:

Why every movement and action is magnified in high-level situations
Tools and techniques to build rapport quickly
How executives can communicate more effectively

9:00am - 9:15am Networking Break

9:00am - 9:50am Breakout Session

Practical Movement to the Future and Implementing AI - Adoption and Insights

Eric Whaley

Chief Information Officer

Wolseley Canada Inc

Kirill Klashtorny

Lead Architect and Distribution Systems Development Manager

Wolseley Canada Inc.

There is a lot of buzz around digital transformation these days and the best path is often unclear. How do artificial intelligence and machine learning fit into the road map and what are some practical ways to introduce it? This session will explore how Wolseley Canada introduced AI/ML into their journey, along with the associated objectives, practical milestones and impacts.

Join this session to hear about:

Strategies to introduce AI/ML and other emerging technologies into a transformation
How to anticipate emerging technologies and what to look for
Other technologies to consider when road-mapping

9:00am - 9:50am Breakout Session

Journey to the Intelligent Enterprise – Data-Driven Best Practices

Phong Le

Senior EVP & COO

MicroStrategy

Enterprises aspire to maximize their return on investment from data, and to quickly take advantage of the latest innovations in analytics, mobility, cloud, and AI/machine learning. Yet too many organizations struggle with disparate data systems, inconsistent data, closed architectures, and tools that only empower a fraction of the workforce.

In this peer-driven discussion, discover:

What industry leaders are doing to overcome these challenges and transform their businesses
How to apply the right tools and structure to balance counteractive forces, such as agility vs. governance
How to empower individuals and teams with access to those tools, while establishing a single version of truth

9:00am - 9:50am Executive Boardroom

CIOs and Digital Marketing – Leveraging the Evolution

Jenny Alfandary

CIO

Metrolinx

Fariba Rawhani

CIO

Teranet Inc.

Sunil Karkera

Global Head TCS Interactive

Tata Consultancy Services

With a larger share of the digital budget aimed at marketing technologies, CMOs are gaining more control over dollars spent. How can CIOs view this as an opportunity and harness it? How do CIOs participate, collaborate and define their position in an evolving ecosystem?

Join this roundtable discussion to explore:

What does the digital marketing spend look like?
How marketing technology is different from other technology portfolios?
What does it take for CIOs to collaborate or take ownership and lead in digital marketing?

9:50am - 10:20am Networking Break

10:20am - 11:10am Breakout Session

Becoming Agile - A Gartner Analyst Session

Keith Mann

Research Director

Gartner

“Agile” is a perennial buzzword in marketing hype, and while most organizations aspire to agility, many fall victim to it instead. But what does “agile” really mean? And, more importantly, how can you really get there?

In this session, you’ll learn

How Gartner is currently exploring and viewing agile
Insights on what it takes to become agile

10:20am - 11:10am Breakout Session

IT and the Business - A Fireside Chat

Hector Navarro

Vice President, IT

Atlantic Packaging Products

Aaron Pais

CIO

Morguard Corporation

Ricardo Costa

CIO

Purolator Inc.

Join this session for a candid conversation on IT's shifting relationship with business strategies and priorities.

More details coming soon.

10:20am - 11:10am Executive Boardroom

Building a Roadmap to Guide Your Digital Journey

Rinosh Chacko

VP, Technology Solutions and Support

Virtu Financial

Stuart Moir

Head of IT Canada, Global Liquidity / Cash Mgt

HSBC Bank Canada

Len Couture

Principal Executive Strategist

ServiceNow

Digital Transformation is already a tired buzzword, but CIOs are living it and are looking to hone their strategies and speed up implementation. Join this interactive roundtable session to discuss:

What key components should go into your digital journey blueprint
Going beyond IT services to cross-functional workflow automation on a single platform and shared data model
What a digital journey maturity model looks like (including velocity, experience and intelligence)

10:20am - 11:10am Executive Boardroom

Business Leadership and the Role of the CIO

Medhanie Tekeste

Chief Information Officer

Apotex Inc.

Kin Lee-Yow

CIO

CAA Club Group

CIOs have evolved beyond the role of service provider and this graduated role into business leader surfaces face a host of unique challenges. Advances in technology and the need to leverage it have created specialization, new roles and new possibilities, creating an environment in which the CIO function is in flux.

Join this candid discussion to explore:

The complexity of forging a new career path and establishing a wider variety of partnerships
How to maintain strong ties to internal teams while weighing an increased demand for high-level strategic thinking.
Tools to assess your present role and consistently plan for your future in the business

11:10am - 11:40am Networking Break

2:10pm - 2:30pm Networking Break

2:30pm - 3:20pm Breakout Session

Do You Speak CMO? Leveraging the Language of the Business

Judy Lyster

Digital/ IT Leader Canada

Eli Lilly Canada

Michael Stone

VP Biomedicines and CMO

Eli Lilly Canada

The definition of transformation can vary greatly between different parts of the business. In IT we know that to transform the customer experience it will take a clear set of requirements, connected platforms, and clear process and resources. However, on the business side, transforming customer experience means meeting the ever-changing expectations of the customer faster and better than the competition.

Join this session to hear about:

Eli Lilly Canada’s journey and the evolution of the IT function within the business
How to drive a unified customer experience objective with your marketing partners
Practical learnings and challenges yet to tackle

2:30pm - 3:20pm Executive Boardroom

Leading Through Transformation

Anjum Iqbal

VP, Technology

Fidelity National Financial

Peter Singh

CTO

Toronto District School Board

IT leaders are the tip of the spear when it comes to driving lasting, impactful transformation throughout the business. Far from clamoring for a seat at the table, today’s executives have asserted their voice as a true partner and key strategist. Yet the challenge of putting this strategic vision into action.

Join this roundtable discussion to explore:

What it takes to implement massive, often disruptive change with the right resources
How to establish the right business partnerships and the right message for transformation
How to make change a positive cultural shift and ensure lasting adoption

2:30pm - 3:20pm Executive Boardroom

Effective Communication Through Metrics

Anca Preda

Vice President Information Technology

De Havilland Canada

Michael Lin

Chief Information Officer, Canada

Travelers

The truth of the axiom “you can’t manage what you don’t measure.” is felt most acutely in IT, where the need of proper management magnifies the necessity of great measurement. But numbers for numbers sake don’t help IT executives build business support for strategies and tools.

Join this interactive session to discuss:

What information is critical to share and what needs to remain secure
How to distinguish between operational metrics and the metrics needed to share across the business
What needs to be measured and how to effectively package and leverage metrics or compelling story telling

3:20pm - 3:40pm Networking Break

3:40pm - 3:50pm Closing Comments

3:50pm - 4:20pm Keynote

The Power of Artificial Intelligence and Exponential Technologies to Solve the World’s Hardest Problems

Zaynah Bhanji

Thought Leader

Zaynah Bhanji

Artificial intelligence will create a significant impact by solving the world’s biggest problems including poverty, healthcare, climate change, and food security, however, we can only truly unlock the full potential of AI when we explore the intersections of this technology with other exponential technologies. During her presentation, Zaynah will talk about how artificial intelligence will solve these core issues by connecting with other exponential technologies such as quantum computing, virtual reality, genetic engineering, and brain-computer interfaces. Zaynah will also explain the implications of this new technology for large industries like agriculture, security, and healthcare.

4:20pm - 5:00pm Closing Reception & Prize Drawing