Toronto CIO Executive Summit
June 15, 2022 | Marriott Downtown at CF Toronto Eaton Centre
June 15, 2022
Marriott Downtown at CF Toronto Eaton Centre
Collaborate with your peers
Get together with Toronto's top CIOs to tackle shared business challenges and critical priorities facing your role today. Participate in this one-day, local program with peer-driven topics and interactive discussions with your true C-level peers.
Join your peers to discuss the most critical issues impacting CIOs today:
Maximizing Best Change Management Practices
Working Cohesively to Support Data Science
Fostering Collaborative Culture
Toronto CIO Governing Body
The Governing Body Co-Chairs shape the summit agenda, ensuring that all content is driven by CIOs, for CIOs.
Governing Body Co-Chairs
Dave Aeri
Lactalis Canada
Vice President & Head of Information Technology
Cecilia Carbonelli
Haventree Bank
Senior Executive Information Technology
Roman Coba
Federated Co-op Limited (FCL)
CIO & VP Technology
Michael Eubanks
goeasy
Senior Vice President & Chief Information Officer
Jamshid Rezaei
Mitel
EVP & Chief Information Officer
Melody Wallis
Procter & Gamble
CIO, P&G Canada
What to Expect
Agenda
June 15, 2022
7:30am - 8:15am Registration & Breakfast
8:15am - 9:00am Keynote
Creating and Jumpstarting an Inclusive Culture with Keith Wyche
Hosted by Apptio
Keith Wyche
Vice President, Community Engagement and Support
Walmart
In the wake of major social and political change over the past decade, employers large and small alike have taken steps to increase diversity, equity, and inclusion. Yet despite growing pressure and awareness, progress is slow and most corporate DE&I initiatives are not yet achieving the desired results. With so many steps forward, how come representation still is not where it needs to be at senior levels for almost every diverse group?
Join this session to learn more as Keith Wyche:
- Provides real, actionable steps for those who are serious about DE&I, and looking for solutions to improve the experience of Black and other underrepresented groups, colleagues and leaders within the organization
- Shares a collection of best practices backed by research and strategies
- Provides a roadmap for leaders to create breakthrough change that explores meaningful topics
9:00am - 9:30am Networking Break
9:30am - 10:15am Breakout Session
Accelerating Business Outcomes Without Accelerating Burnout
Hosted by Citrix Systems, Inc.
Christian Boucher
Chief Healthcare Strategist
Citrix Systems, Inc.
The remote work experiment succeeded and hybrid work is here to stay. As companies continue to refine their digital workplace strategy, IT plays a pivotal role in the employee experience, work-life balance and recruiting/retention strategies.
Join this session to discuss:
- Balancing an autonomous workplace that empowers employees without exhausting them
- Leveraging advanced technology to attract, retain and upskill talent
- Remediating gaps in the employee experience with digital tools
9:30am - 10:15am Executive Boardroom
The Art of the Possible, Hybrid Flexible Working
Hosted by Zoom Video Communications
Chris Lush
Chief Technology, Innovation & Wagering Officer
Woodbine Entertainment Group
Neil Mahon
Chief Information Officer
Medcan Health Management
Janine Moreno
CIO Advisor, Office of the CIO
Zoom Video Communications
For the last two years, we have learned to work with our teams mostly remote. Now, the offices have begun to reopen and companies are test driving the hybrid work model.
Join your peers as we discuss:
- How we navigate the new world of hybrid work
- Best practices for business success
- The tools and technology that empower distributed teams
9:30am - 10:15am Executive Boardroom
People-First Innovation and Transformation
Hosted by WalkMe
Tom Howe
Digital Transformation Officer
WalkMe
Michael Issaev
Chief Technology Officer
Patient News
The most successful organizations drive value from their technology investment by considering a people-first approach to implementation. What are some best practices that peers can learn as they seek to accelerate digital innovation and transformation across user experience, employee and customer engagement, product adoption and beyond?
Join this boardroom to explore:
Leveraging emerging technologies to accelerate innovation
Breaking down silos across the business while enhancing the employee and customer journey
Technology enablement to drive IT as a strategic partner and revenue generator
Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CIOs).
To reserve your seat, please contact: Lee Hutchison at lee.hutchison@evanta.com
10:15am - 10:45am Networking Break
10:20am - 10:45am Peer-to-Peer Meetings
Peer-to-Peer Meetings
Connect with like-minded peers in a one-on-one setting through Evanta’s Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.
10:45am - 11:30am Breakout Session
Enterprise Cloud: Patterns of Success
Hosted by Amazon Web Services
Jake Burns
Enterprise Strategist
Amazon Web Services
What do enterprises who’ve adopted cloud successfully have in common? In this session, Jake Burns, Enterprise Strategist at AWS, will share what he’s learned in the past 3 years advising executives from over 500 of AWS’s largest customers, in addition to his first-hand experience planning, leading, and executing a successful all-in migration to AWS in his former role. We’ll take a look at strategies based on real-world experience for how to motivate and re-skill existing employees, do more with less, and organize teams to be as successful as possible, as quickly as possible.
In this session, we’ll cover how to:
- Turn nay-sayers and doubters into allies
- Build momentum in your transformation through small wins that deliver big results
- Creating an environment that encourages calculated risk-taking and growth
10:45am - 11:30am Executive Boardroom
Delivering Exceptional Customer Experiences Across All Channels
Hosted by IBM
Laura Chiticariu
Distinguished Engineer, Chief Architect IBM Language and DE for Watson Discovery
IBM
Peter Singh
IT & IM Services, FOI and Privacy Office
Toronto District School Board
To create a positive and lasting relationship with customers, organizations must provide an exceptional, consistent, and personalized experience at all points of engagement. Conversational AI is bringing natural conversational interfaces to a growing number of these engagement points.
Join this interactive roundtable to discuss
- How to gain a holistic view of customers to empower consistent experiences
- Advanced AI strategies to solve customer problems with urgency
- Creating delightful personalization in each customer interaction
10:45am - 11:30am Executive Boardroom
Prioritize Data - Ensuring Accuracy, Accessibility and Literacy
Mike Annable
Senior Vice President, Human Resources & Information Technology
Greenwin
Marcus Bertagnolli
Vice President, Information Technology Solutions
Choice Properties REIT
The key to better customer experiences might be hiding in the data you already have. Auditing your current resources could help you identify useful insights and use them to sharpen your organization’s competitive edge.
Join your peers to discuss:
Investing in modern data tools
Determining what data is valuable vs. unnecessary
Creating buy in and driving data literacy across the enterprise
11:30am - 11:40am Break
June 15, 2022
Location
Venue & Accommodation
Marriott Downtown at CF Toronto Eaton CentreParking and Transportation
Information regarding parking and transportation coming soon.
Health and Safety Local Guidelines
To ensure the well-being of participants, partners, and associates, we will continue to monitor and adhere to government, venue, and health agency guidelines.
As a part of our commitment to create the safest possible environment, we are requiring all participants, partners, and associates to be fully vaccinated to participate in in-person programs, in addition to completing a health status attestation prior to arrival. Please refer to our COVID-19 Health and Safety Protocols for up-to-date local guidelines.
A block of rooms has been reserved at the Marriott Downtown at CF Toronto Eaton Centre at a reduced conference rate. Reservations should be made online or by calling 1-416-597-9200.
Deadline to book using the discounted room rate of $319 USD (plus tax) is May 26, 2022.
Community Program Manager
For inquiries related to this community, please reach out to your dedicated contact.