France CIO Peer Roundtable

Consumers today demand more than good products or services - they expect an exceptional customer experience supported by a strong omnichannel strategy. With so many traditional channels to address their needs, consumers spend a lot of time wondering where best to find assistance. Emerging markets have already begun the shift towards Messaging platforms to communicate with consumers in a convenient and private way and now Western Europe is following suit.

In this boardroom you will:

• Share your omnichannel challenges with peers and how it impacted your revenue and business strategy
• Understand how to build a personalised experience and trust in a digital-first world
• Learn how Business Messaging can transform the relationship between brands and consumers to drive outstanding results